Delivery & Shipping
All Conservatory Tutus and Bodices are made to order in our Southern California workshop. Allow 4-8 weeks for production time. Production time can vary thru the year and during our busiest months, September thru December production time could take 6-10 weeks.
Once an order is placed you will be given a SHIPWEEK. When a shipweek is given this is the WEEK (Monday thru Friday) your order will leave our workshop, we cannot give a specific day. Note this is NOT the week your order will arrive, length of delivery will depend on the shipping method chosen. You can Contact Us for current shipweeks, but please remember this could change on a daily basis during busy months.
Please note, during extremely busy production months shipweeks could be delayed due to circumstances beyond our control. In the event of non-delivery by a specified time period due to situations beyond our control we will not be held responsible for any damages beyond monies paid to us.
We offer 2 options for shipping within the continental United States. Note: Hawaii, Alaska, APO/FPO, PO Boxes and US Territories must ship Express ONLY.
Ground Ship - allow up to 1 week in transit
- $20.00 Handling Fee plus $6.00 per item
USPS Express Ship - allow up to 3 days in transit
- $50.00 Handling Fee plus $20.00 per item
Express International- allow approx 1 week in transit, note this is estimated only.
- $80.00 Handling Fee plus $20.00 per item
Please Note: All Orders regardless of Shipping Method require a signature.
International Taxes & Duties
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
All prices listed on our site are in US dollars, and charged in US dollars. Note: There is a currency converter at the top of the website if you wish to see the prices in your own currency. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. (Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)