Customer Ordering Info

Placing An Order

An order for Conservatory can be placed Online or Fax 24 hours a day. We are also happy to take your order by phone. Please call us at 800-677-7907, Hours M-F 9:00AM - 4:00PM PST or Contact Us.

Before placing your order please make sure that you have determined your size. If you do not already know your size then take the appropriate measurements as shown on our Measuring Charts and Instructions page.

If you are ordering for a group and are unsure of sizes then fill out a Group Measurement Chart and Contact Us to go over measurements and sizes.

Payment Options
All Conservatory orders must be paid in full at time of ordering. We accept Visa, Mastercard and Paypal.

Group Discounts
We offer a 10% discount to orders of 8 or more of the same style regardless of colors, sizes or added options. For online shopping this is automatically calculated when the items are placed in your shopping cart.

School Discount Codes & Gift Certificates
After adding items to your cart you will have the opportunity to fill in a your ballet school discount code and/or gift certificate if applicable.

Sales Tax
Sales tax is added to all purchases shipping to California addresses.

Delivery Times
All Conservatory dancewear is Made To Order due to the customized nature of our sizing and options. All orders MUST allow 4-6 weeks for production. Once your order is placed we will contact you with your shipweek, this is the week (Monday thru Friday) your order will leave our workshop, this is NOT the week it will arrive to you. You can Contact Us for current shipweeks, but please remember this could change on a daily basis during busy months.

Shipping Methods
After placing your order you will have a choice of 2 shipping methods for orders within the United States and 1 for all International orders. Please refer to our Delivery & Shipping page for more information.